Jewelry Ignites is committed to the highest quality in the design, manufacture and service of all we sell. We understand how important your buying decision is. That's why we offer our Satisfaction Guarantee. We're so confident that you'll enjoy your new purchase, that if you're not satisfied, for any reason, call us within 30 days of your delivery and we'll do whatever it takes to make you happy, even if it means a full refund. We make this offer to clearly demonstrate that at Jewelry Ignites, our measure of quality is our customer's satisfaction. (Of course, certain exclusions may apply, so you'll need to talk to your sales associate.)